Telephone

Telephone

Yes you can. If you keep a phone number to someone else, you can easily transfer to HCN!
All you need is a phone bill from the provider where the phone number is and a photocopy of the identity of the person in whom the account is.

The process of transferring the telephone number is FREE. Once the transfer is complete, our representative will inform you of the successful portability process of your telephone number on the HCN network.

 

For any help, do not hesitate to contact us at 2313 250000.

 

After you have been informed by our representative that your telephone number has been issued or the transfer of your telephone number has been successfully completed, then you will need to connect your telephone device to our modem. It must be connected to the line1 or phone 1 ports, depending on your modem, for it to work properly.

 

For any help, do not hesitate to contact us at 2313 250000.

The addition of the speech package can only be submitted in writing via email to office@hcn.gr or in an HCN store. The addition of the speech package is completed and implemented on the first of next month.

 

For any help, do not hesitate to contact us at 2313 250000.

The deletion of the speech package can only be submitted in writing via email to office@hcn.gr or in an HCN store. The deletion of the speech package is completed and implemented at the end of this month.

 

For any help, do not hesitate to contact us at 2313 250000.

If a customer wishes to receive the details of their calls for one of the issued accounts, they can pick it up at one of the HCN stores or at their email, upon request.

The tab of the detailed call clearly shows the numbers where the specific number called, the date and time when the call was made, the duration of the call in seconds, the duration of the call in minutes according to the one minute billing step (60sec), the charge per minute of talk and finally, the total charge of the call.

It is not possible to send the detailed calls along with the bill on a monthly basis, whoever is interested should request it from the HCN secretariat.

 

For any help, do not hesitate to contact us at 2313 250000.

Those subscribers who also have a telephone line at HCN and wish not to receive calls for advertising purposes, in accordance with Article 11 of Law 3471/2006, can request to be registered in the HCN directory by completing the relevant application at an HCN store or by downloading the application for inclusion in Article 11 and sending it to office@hcn.gr.

 

For any help, do not hesitate to contact us at 2313 250000.