Yes, you can. If you have a phone number with another provider, you can easily transfer it to the HCN network!

You need a phone bill from your current provider and a copy of the ID of the person the account is registered under.

The phone number transfer process (portability) is FREE. Once completed, our representative will inform you about the successful transfer of your phone number to the HCN network.

For any assistance, do not hesitate to contact us at 2313 250000.

The addition of a telephone package can only be submitted in writing via email to office@hcn.gr or at an HCN store. The addition of the telephone package will be implemented on the first day of the following month.

For any assistance, do not hesitate to contact us at 2313 250000.

Once you are informed by our representative that your phone number has been issued or the portability of your phone number has been successfully completed, you will need to connect your phone to our modem. You should connect it to the line1 or phone 1 ports, depending on the modem model, for it to function correctly.

For any assistance, do not hesitate to contact us at 2313 250000.

The removal of a telephone package can only be submitted in writing via email to office@hcn.gr or at an HCN store. The removal will be processed and implemented at the end of the current month.

For any assistance, do not hesitate to contact us at 2313 250000.

If a customer wishes to obtain the details of their calls for any issued invoices, they can receive them at an HCN store or via email upon request.

The call details list shows the phone numbers dialed, the date and time of the call, the call duration in seconds, the duration in minutes based on the 60-second billing step, the charge per minute, and the total cost of the call.

There is an option for monthly sending of the call details along with the invoice, either in printed or electronic form, upon request.

For any assistance, do not hesitate to contact us at 2313 250000.

Customers who have a phone line with HCN and wish to avoid receiving marketing calls, as per Article 11 of Law 3471/2006, can request to be registered in HCN's list by filling out the appropriate form at an HCN store or downloading the application for registration under Article 11 and sending it to office@hcn.gr.

For any assistance, do not hesitate to contact us at 2313 250000.